Hardware
Data Track has adopted a modular approach to the Tracker 2700 hardware
construction, allowing it to offer units in a variety of build standards to
match application requirements. Solutions can be provided with just single
Ethernet and serial connectivity or with a fully equipped unit. Options
include:
One or more Ethernet ports
One or more serial ports
One or more modems
4 or 24 hour UPS
A local terminal port
Digital inputs and outputs
A GSM modem
Free standing or 1U 19" Rack chassis
Mains and / or DC power input
The units are robust and reliable and are built to ISO 9000 series quality
standards.
Software
The use of Linux has allowed Data Track to provide a highly efficient and
stable multi-user, multi-tasking operating system. This platform is
complimented by the use of the Python scripting language that enables the
rapid production of customized menus and applications by Data Track or its
development partners.
Firewall
A full Linux firewall is fitted as standard. This can be used to control
access to connected devices down to IP address and port level. Any number of
Username / Password combinations can be set up, each with a unique profile.
Secure Menu System
The Tracker can be configured to provide users with individual or group
based menus that can be easily customized to suit application requirements.
It is not possible for a user to break out of the menu structure to the
operating system.
Restricted Answering
For in-band calls to the Tracker, the modem supports CLI / ANI restricted
answering. This identifies the calling number and will not answer the call
unless it matches a user-specified list.
Local Alarm Management
The Tracker 2700 can receive alarms from serial devices, detect digital
status alarms and can collect SNMP traps and relay these to a management
system using an Ethernet or dialup network connection. Alarm traps can be
converted to an ASCII string for non-SNMP management systems. AN SNMP MIB
for the Tracker is available. The Tracker is capable of reporting its own
internal alarms as well as alarms from connected devices.
A powerful alarm capture, filter and reporting capability makes the Tracker
the ideal choice for alarm monitoring applications. The filtering capability
ensures that only those alarms of interest are reported thus reducing the
load at a management centre. Alarms can be filtered on severity, frequency,
time of day, date of week etc. Reporting can be to one or more management
locations.
Local Equipment Test
The Tracker 2700 can optionally be configured to routinely 'ping' equipment,
such as an Ethernet based PBX or router to ensure that it is still
available. This test can be performed at regular intervals on a 24 x 7
basis. If the device does not answer, the Tracker 2700 can raise an alarm.
Comfort Alarm
The Tracker can be configured to regularly report its own status to a
central management system to confirm that it is still alive and functioning
correctly.
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Audit
Trail
An audit trail can be enabled to record the activity of each user in a
telnet session. The Tracker will record the username, password, and session
start and end times and all commands sent both to connected devices and to
the Tracker itself.
UPS Option
The Tracker can be supplied with its own internal UPS of up to 24 hours
duration. The UPS keeps the unit fully functional during power outages and
can report a power fail alarm immediately or after a user selectable
duration.
Data Storage
32MB of memory is provided as standard for the storage of user data with a
further 64MB available as an option. Data can be retrieved using FTP. The
Tracker can be set to FIFO or store and forward mode and a memory x% full
alarm is available.
Dial Through (Toll) Fraud Detection
The Tracker 2700 can be programmed to search CDR records as they are
produced to look for possible fraudulent calls. The search criteria are
highly configurable and an alarm can be raised should suspicious calls be
detected e.g. a tandem call to an international destination during a
weekend.
Application Specific Scripts
The powerful and highly configurable Python scripting language can be used
to provide a comprehensive range of application specific tasks to run on the
Tracker. The scripts can have access to any of the Trackers communications
ports as well as incoming or stored data and can be used to provide
customized menus and alarms. Up to 20MB of system memory is set aside for
running one or more scripts.
Remote Configuration
The Tracker can have its complete operating system and configuration
upgraded from a central management system. Application scripts can be
uploaded to a Tracker in a similar manner.
Tracker 2700 Technical Specification
Software
Command & control: menu-driven and individually configurable per user or
user group. Multiple menus can be user configured.
Unit personality: All set-ups and configuration remotely programmable
and stored in non-volatile memory.
VPN: Support for a single VPN connection using PPTP (Point To Point
Tunnelling Protocol) and optional Microsoft Packet Encryption.
Supported protocols: PPP, FTP, UDP, TCP/IP, TELNET, SNMP, PAP, CHAP, MS
CHAP.
Hardware
Data memory: up to 64MB of memory available for user data.
Ethernet port(s): 1 10BASE-T standard - 2 or more optional.
Security firewall: Linux IP packet filtering. Logon via username / password.
Serial data ports: 2 standard RS232 DTE - 4 or more optional.
Local terminal port: 1 standard RS232 DTE.
Modem(s): 1 standard - 2 optional, V90 with ANI / CLI answering, V42bis and
MNP5.
Modem approval: certified to CTR21, FCC Part 68, IC CS-03
Digital I/O: option for 16, 32 or 64 voltage free inputs (e.g. relay or
TTL), 7 open collector digital outputs.
AC power: 90-230V AC, 8VA nominal. 50/60Hz.
DC power option: 12-60V.
Internal UPS: 4 or 24 hour options
Temperature: 0o- 40oC operating.
Humidity range: 5-95% non-condensing.
Standard unit: width 260mm/10.25 inches; height 44mm/1.75 inches; depth
215mm/8.46 inches; weight 2.14kg/4.7lb.
19" unit (1U) option: width 434mm/17.10 inches; height 44mm/1.75 inches;
depth 215mm/8.46 inches; weight 2.96kg/6.5lb.
MTBF: 200,000 hours excluding batteries.
Safety: EN 60950-1 : 2002.
EMC: Susceptibility EN 55024 : 1998.
Emissions: EN 55022 : 1998 Class A. CE Certified 2003.
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